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Once your order has left Airsoft gun india ware house we are unable to issue a refund or exchange or cancel your order , we cannot do anything about it . There is no warranty or Guarantee of the products as most of guns are imported and can't be sent out of india to repair nor these can be repaired in india you are advised to use it carefully and follow instructions properly , we check all the guns before shipping so be assured all the gun work properly .
Once your order is received it we will require your photo id documents (Adhaar card, Voter ID, Passport, or Driver's License ) and then we check your gun to make sure there is no issue and it work properly . This verification takes up to 2 days for us to complete, but we try to get it done on urgent basis once we ship your order we will update your delivery tracking no on your email I'd . Most orders are delivered between 4 to 15 business days depending upon where you are based we ship it from mumbai so people in mumbai will get it sooner for delhi it can take 6-8 days ,for north east it can take 12-20 days as these guns go by surface courier not by Air.In case courier facility is not available and our courier company don’t deliver to your place we use indian post and it will take little extra time to deliver. We use reputable Surface courier, and we ship orders Monday to Saturday apart from public holidays. Please note: orders are only able to be delivered to the address provided by you at the time of placing your order.
Because we are unable to accept refunds or exchanges every gun we sell will undergo a thorough quality review before they leave. We can not assume responsibility for damage caused by altering or modifying the gun.It is requested not to open ,temper ,modify this guns as these may damage it and its next to impossible to repair it in india .A little bit of care can make your gun last very long ,Try to store your gun In gun box so that it is away from dust and moisture .